September 3, 2019
Phase 3: Trauma Informed and Culturally Competent Care
1:30 p.m. – 2:45 p.m. CST
This 1.25 hour session will assist SNF providers in understanding the new requirements related to trauma informed and culturally competent care. A review of regulatory requirements regarding trauma informed and culturally competent care with an analysis of the interpretive guidance related to this requirement will be emphasized.
At the conclusion of the webinar, the learner will: (1) Identify the regulatory requirements related to trauma informed and culturally competent care, (2) Understand essential components of providing trauma informed and culturally competent care, and (3) Establish priority actions for preparing for Phase 3 requirements related to trauma informed and culturally competent care.
Social services, directors of nursing, assistant directors of nursing, nurse managers, nursing home administrators, nursing staff and leaders, quality assurance directors, and staff development in nursing facilities.
Shelly Maffia, MSN, MBA, RN, LNHA, QCP, Clinical Consultant – Shelly Maffia is a registered nurse and nursing home administrator with more than 15 years of experience serving in long-term care leadership and consulting positions. She earned the QAPI Certified Professional (QCP) credential from the American Association of Nurse Assessment Coordination (AANAC), which was established to promote the highest standards for QAPI program implementation in the long-term care profession.
Eleisha Wilkes, RN, RAC-CT – Eleisha Wilkes is a registered nurse with more than fifteen years of experience in long-term care. She has served as a director of nursing, case manager, and resident assessment coordinator with extensive responsibility and success in driving QA in the areas of person-centered assessment and care planning through effective systems, staff development, and interdisciplinary team collaboration. She now serves as an RN Clinical Consultant with Proactive Medical Review & Consulting, LLC.
Proactive Medical Review & Consulting assists post-acute care providers in ensuring compliance with regulatory standards and promoting measurable care excellence. Proactive specializes in SNF risk assessment, Quality Assurance Performance Improvement projects, medical record review services, and staff development to promote care quality and effective clinical documentation.