Helps build consensus among leadership team.

Communicates the Mission, Values and Strategic Plan for the Association.

Motivates employees to engage in the activities needed to realize the Mission.

Is an excellent role model for staff.

Exercises critical analytical skills.

Is an effective negotiator.

Provides an environment where members of their team have the expectation and opportunity for professional growth.

Effectively communicates and cooperates with the Leadership Team and works toward the success of all team members.

Builds strong relationships with all stakeholders.

Ensures that NHCA effectively advocates, educates, and supports the membership.

Is very knowledgeable about the current trends and challenges affecting the healthcare field.

Presents innovative ideas for future growth.

Promotes, interprets, advances and develops the strategic plan with a realistic assessment of the Association’s capabilities and future potential.

Develops the infrastructure needed to support consistent growth for NHCA.

Makes relevant mid-course corrections as changes dictate.

Monitors and holds self and others accountable for Strategic Plan metrics.

Effectively communicates to all relevant parties the goals and objectives of the strategic plan.

Completes operating budgets in a timely manner and communicates effectively with the Board of directors (BOD).

Holds self and others accountable for budget variances and effectively communicates this.

Monitors and ensures that appropriate auditing and financial control processes are in place.

Consistently reaches or exceeds the financial objectives established.

Exhibits sensitivity to internal and external market forces affecting financial performance and growth potential.

Develops plan for capital improvements and anticipates replacement needs as much as possible.

Establishes goals and objectives for leadership team to ensure effective contributions to the overall mission and financial performance of NHCA.

Communicates effectively to staff (and BOD when appropriate) regarding leadership expectations and any related concerns.

Manages staff in a way that encourages then to maximize their potential.

Respects and fosters staff providing ample opportunity for mentoring and training opportunities.

Identifies the need for and utilizes outside resources as appropriate for management of significant personnel concerns (i.e. EAP, coaching, etc).

Encourages team members to express views, opinions, and identification of opportunities.

Creates and maintains a positive work environment.

Maintains positive relationships with members and the BOD.

Prepares the BOD for issues requiring deliberation by providing relevant materials, speakers, analysis, staff/leadership presentations and recommended solutions.

Provides key information and education for the BOD related to the field and overall issues which impact the association.

Seeks feedback and guidance from the BOD as when appropriate.

Responds effectively to direction offered by the BOD.

Maintains a visible presence and positively represents NHCA to external constituencies.

Exercises the right level of leadership and involvement with respect to relevant professional and industry organizations.

Works collaboratively with ACHA/NCAL.

Professionalism.

Stewardship.

Quality.

Integrity.